Privacy Policy
Effective Date: 1 October 2023
Blend Cosmetics SA (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.
---
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or sign up for an account.
Non-Personal Information: Data such as your browser type, IP address, and browsing behaviour on our site, which we collect using cookies and similar technologies.
Communication Data: Information you provide when contacting us through email, chat, or social media.
---
2. How We Use Your Information
We use your information to:
Process and fulfil your orders, including shipping and payment processing.
Send you order confirmations, updates, and customer service communications.
Improve our website, products, and customer experience.
Send promotional emails, newsletters, or special offers (if you have opted in).
Comply with legal obligations and prevent fraudulent activity.
---
3. Sharing of Your Information
We do not sell your personal information. We may share your data with:
Service Providers: Payment gateways, shipping companies, marketing platforms, or IT services that help us operate our store.
Legal Authorities: If required by law or to protect our rights.
All third parties we work with are obligated to keep your information secure and use it only for the agreed purposes.
---
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can adjust your browser settings to disable cookies, but some site features may not work properly.
---
5. Security of Your Information
We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
---
6. Your Rights
You have the right to:
Access and request a copy of the personal information we hold about you.
Request correction or deletion of your information.
Opt-out of marketing emails by clicking “unsubscribe” in our emails.
To exercise these rights, contact us at info@blendcosmeticssa.co.za
---
7. Third-Party Links
Our website may include links to third-party sites (e.g., payment processors, social media platforms). We are not responsible for the privacy practices of these external websites.
---
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
---
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@blendcosmetics.co.za
Phone: 0645166194
Address: Morehill, Benoni.