Refund and Return Policy
We want you to be completely satisfied with your purchase. If you're not satisfied for any reason, we offer a straightforward return policy to ensure your convenience.
Refund Eligibility
1. Notification: Please notify us within 7 days of receiving your order if you wish to return an item.
2. Condition: The item must be unused, undamaged, and in its original packaging.
3. Return Process: You are required to return the item to us before a refund or replacement can be issued.
How to Initiate a Return
1. Contact Us: Email us at blendcosmeticssa@gmail.com to inform us of your intent to return the item.
2. Prepare the Item: Ensure the item is unused and securely packed in its original packaging.
3. Return Shipping: Arrange and pay for return shipping. We recommend using a trackable shipping service or purchasing shipping insurance.
Refund or Replacement
Once we receive the returned item and verify its condition, we will process your refund or replacement. Refunds will be issued to the original payment method used during purchase.
Exceptions
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance.
Non-Returnable Items: Certain items may not be eligible for return due to hygiene or other reasons.
Contact Us
If you have any questions about our refund and return policy, please contact our customer service team at blendcosmeticssa@gmail.com